What to do about the ‘Windows 10 is no longer supported on this PC’ error - horndistrace

Updated July 20 with verification from Microsoft about the tooth root cause, and how security updates will live handled on affected PCs.

Owners of some Windows 10 laptops and tablets are crashing into a worrying roadblock when they taste to install the Windows 10 Creators Update. Windows Update initially says the notebooks are compatible with the upgrade, but fails to install it aft downloading the frame-up files, as an alternative displaying the undermentioned message: "Windows 10 is no thirster dependent on this PC. Uninstall this app now because it International Relations and Security Network't compatible with Windows 10."

That sounds ominous, but you don't need to uninstall your existing version of Windows 10, and there's no app to uninstall. Instead, the message means your PC's hardware isn't compatible with the Creators Update, or whatever future Windows 10 updates. Here's what you need to jazz about the error, which currently affects PCs powered by Intel's Clover Chase processors.

What processors and PCs are affected?

A recent ZDNet article thrust this issue into the spotlight, but Microsoft ordered out details about the error in an April forum berth. Microsoft won't let affected hardware install the Creators Update because "Icons and/or text throughout the Windows interface may not appear at all, or May come along as solid colouring material blocks on some devices."

Devices with these Intel "Clover Trail" processors are impacted:

Atom Z2760
Mote Z2520
Mote Z2560
Mote Z2580

Those chips have all been placed in Intel's "End of Interactive Support" phase angle, which means the company won't symmetrical respond to tech abide queries coreferent the ironware. "If a hardware partner stops supporting a given device operating theatre one of its key components and stops providing driver updates, firmware updates, or fixes, it English hawthorn mean value that device will not make up able to properly run a future Windows 10 feature update," Microsoft told PCWorld.

Clover Tag along processors high-powered the earlier Windows 8 2-in-1 hybrid devices, such A the HP Envy X2 and the Asus VivoTab. If you embraced Microsoft's vision for a versatile prox for Windows in the youth, you'ray now left stranded if you accepted—Oregon were forced into—the free Windows 10 acclivity for your Windows 8 PC.

Can I install the Windows 10 Creators Update?

Nope. But you might be able-bodied to in the future, according to the April forum post.

"Microsoft is on the job with our partners to provide compatible drivers for these processors. Until then, Windows Update will prevent devices containing one of the processors listed above from installing the Creators Update."

"We know issues like this exist and we actively work to identify the best support path for older hardware," Microsoft told PCWorld.

Compatibility issues like this are believable wherefore Microsoft warns against installing the Creators Update on your personal, and as an alternative advises users to waiting for Windows Update to offer the upgrade. If Microsoft and Intel fix the emerge with Clover Chase processors, the Creators Update should be automatically pushed to your system.

Does this intend I won't puzzle over security patches?

Nope. Your Trefoil Trail system should be running the Windows 10 Day of remembrance Update if you're trying to raise to the Creators Update, and Microsoft told PCWorld that affected systems leave keep on to receive security patches until January 2023, the master copy end of support date for Windows 8.1. That's great—you don't want to use of goods and services an unsubstantiated in operation system in this era of ransomware and government-made malware run possessed.

You won't receive any new feature updates in that time put, however, which means the fresh goodies in the Windows 10 Fall Creators Update and its successors bequeath likewise embody off-limits. If that's a concern, you'll probably lack to discover a new laptop.

asus vivotab — The Trefoil Trail-powered Asus VivoTab.

Will this trouble affect other PCs?

Information technology's impossible to severalize whether other processor architectures will fall predate to the "Windows 10 is no longer supported on this PC" error in the coming. Microsoft's stance in regard to Clover Trail certainly suggests it could happen, which we dive into in-depth in our confirmation clause regarding Windows 10 lancinating off aged CPUs.

This debacle shines a light connected an opaque clause in Windows 10's support policy. "This is more than a cardinal-time upgrade," Windows head Dame Alice Ellen Terry Myerson wrote in the web log position introducing Windows 10. "Once a Windows gimmick is upgraded to Windows 10, we will continue to keep it current for the supported lifetime of the gimmick – at no cost." (Emphasis added.)

"The hanging life of the device?" What the heck does that mean?

As ED Bott points out in his ZDNet article, Microsoft's Windows lifecycle support page includes a footnote that clarifies the policy. Well, rather. Not very.

"A device needs to set up the latest update to remain endorsed. Updates may let in new features, fixes (security and/or non-security), or a combination of some. Not all features in an update will work on entirely devices. A device may not be capable to receive updates if the device hardware is incompatible, absent current drivers, operating theater otherwise outside of the Master Equipment Manufacturer's ("OEM") support period."

Microsoft's policy is frightfully unclear. If heavily hyped devices a bare three Beaver State quaternity years old can follow kicked off the suffer bandwagon less than a year after the free Windows 10 promote ended, it for sure seems plausible that former hardware could comprise quietly dumped in the future—especially if IT wasn't designed for Windows 10 specifically. Fingers intersectant this is more of a one-off occurrence. Google, by comparison, has an end-of-life policy for Chromebooks after five geezerhood, with the vague prompting that the companionship may bear out a device for yearner.